Important: Kindly make a note that the delivery of your item takes between 7-10 working days and 20-25 days for antique items!

Return Policy

IMPORTANT:

Replacement Requests Accepted If There Are Any Defects. But A Clear Unboxing/opening Of Package Video Is Must For Complaint Registering. We Will Not Accept Replacement Requests If Unboxing Video Is Not Submitted Or The Complaint Seems False.

We take utmost care to ensure delivering our products in a good condition. If the received product(s) is/are damaged/received a wrong product/the product is defective, customers can return the products to us for an exchange or credit note. Refer with the below bullets to know our policy.

  • Product is eligible for return/exchange only when its damaged/defective/wrong product from order.
  • Must be unused/ in its original condition.
  • Return the product within 10 days of receipt of goods.
Return/Exchange Procedure:
  1. Write to us the reason for returning with the order number to our Email (silvergiftry@gmail.com)
  2. Silver Giftry acknowledges you after verifying the issue.
  3. After our acknowledgement, kindly send the product to our address via any of the popular courier services. Address: Silver Giftry (Shreyas Ravi), #4/1 3rd cross, M.M Lane, Cottonpet, Bangalore – 560 053.
  4. Send us the courier tracking number to our our Email (silvergiftry@gmail.com)
  5. Contact our customer response for any other clarifications at  +91 63803 30343
  6. After the product is received, our team verifies it for its condition.
  7. After verification success, we will send you the credit note for the same value of the product.
  8. This credit note can be utilized against any future purchase from our WhatsApp either immediately or within 10 days from the date of a credit note.
  9. Please WhatsApp us the credit note ahead of making your future purchase.
  10. There will be no NO CASH REFUNDS unless the manufacturing defect.
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